Privacy Policy
Last Updated: April 15, 2026
GymMaxx ("we", "our", or "us") operates the GymMaxx mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Information You Provide Directly
Account Information: Name, email address, and password when you create an account.
Profile Information: Profile photo (if uploaded), display name.
Onboarding Preferences: Training goals, experience level, preferred training days, and available equipment.
Workout Data: Exercises performed, sets, reps, weights, session duration, personal records, routines, and session notes.
Information Collected Automatically
Device Information: Device model, operating system version, and unique device identifiers for app functionality and crash reporting.
Usage Data: App interaction data such as features used, session frequency, and general usage patterns to improve the App experience.
Purchase Data: Subscription status and transaction identifiers processed through Apple's In-App Purchase system and our subscription management partner, RevenueCat.
Information We Do NOT Collect
We do not collect precise location data.
We do not access your contacts, camera, or microphone unless you explicitly initiate a profile photo upload.
We do not track you across other apps or websites for advertising purposes.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve the App and its features.
Create and manage your account.
Track and display your workout progress, personal records, and training history.
Generate personalised training insights and coaching recommendations.
Process and manage your subscription.
Communicate with you about your account or changes to the App.
Diagnose technical issues and improve app performance.
Comply with legal obligations.
We do not use your data for third-party advertising. We do not sell your personal information to anyone.
3. How We Share Your Information
We may share your information only in the following limited circumstances:
Service Providers: We use trusted third-party services to operate the App, including:
RevenueCat — to manage subscriptions and entitlements. RevenueCat receives a user identifier and purchase data. RevenueCat Privacy Policy
Neon Database — to securely store your account and workout data.
Uploadcare — to process and store profile images you upload.
Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.
We do not share your data with advertisers or data brokers.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the App's services. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by law.
5. Data Security
We implement industry-standard security measures to protect your information, including:
Encrypted data transmission (HTTPS/TLS).
Secure password hashing.
Access controls limiting who can access user data.
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data and account.
Data Portability: Request an export of your data in a portable format.
Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at the email address listed below. We will respond to your request within 30 days.
7. Children's Privacy
The App is not intended for use by children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
8. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your data remains protected.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the App and updating the "Last Updated" date at the top. Your continued use of the App after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: gymmaxxsupport@gmail.com